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Some of the most frequently asked questions from our clients
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How long is processing?1-2 days processing is all that it takes. If it takes longer you will be notified via email.
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Who delivers my out of area packages?We ship via UPS for non local orders.
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Who can I contact about damaged packages or an order error?Please Email us with any questions, comments or concern at info@tribesixcandles.com
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Exclusive Services
We do offer birthday packaging upon request. Email us for more info @ tribesixwick@gmail.com
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